WebYou can now get immediate answers to most general questions 24 hours a day by visiting our website, USCIS.gov and asking Emma, our interactive virtual assistant. ... suggestions if I did file a 7-65, having the USCIS ombudsmen help me if I need an appointment. So these are all just frequently asked questions. So that's not the form, let's go ... WebDuring this webinar, CIS Ombudsman staff engaged in a conversation with USCIS subject matter experts (SMEs) to provide an overview of how the USCIS Contact Center trains its Tier 1 representatives, responds to calls to its customer service phone line (800-375-5283), and the range of publicly available self-service options—such as Emma (the ...
USCIS Contact Center Tip Sheet - DHS
WebThe USCIS Contact Center made changes to reduce reliance on live phone assistance while promoting the use of online self-help tools and inquiry options such as Ask Emma (which you can access by going to www.uscis.gov and clicking on the “Need Help? Ask Emma” icon at the top right of the page). 2. When can I contact the USCIS Lockbox? WebHelp – the USCIS IVR menu options led me to a dead end. Emma, the online virtual assistant on the USCIS website, has a “Live Chat” feature that enables you to reach live assistance Monday throughriday F from 8 a.m. o 8 p.m. Eastern Time in certain inif stances Emma cannot answer the question. closedxml gc
USCIS Emma: Everything You Need to Know - Immigration Hero
WebApr 3, 2024 · Other ways to contact USCIS. Besides the toll-free number 1-800-375-5283, a TTY customer service number is also available at 800-767-1833 for people with speech or hearing disabilities. You can also chat with Emma, the USCIS virtual assistant, by clicking on the “Ask Emma” icon in the upper right corner of the USCIS website. Alternatively ... WebJan 30, 2024 · Case-specific Questions. If you have a question about your case, you may use our convenient online tools.If you have tried our tools and still need help, you may … Web1 / 2. 1) Ask Emma a question 2) Respond with “That didn’t answer my question” or “representative” 3) Have your receipt number ready 4) Make sure your specific with your … closedxml get row number